New Articles

  1. Top Box or Top 2 (or 3) Box Reporting

    Top/Bottom Box Scoring is a very common way of reporting and analyzing scale questions. The top/bottom boxes are the highest and lowest rating points on a scale question.
  2. View Your Existing Requests

    On March 15th, the SurveyGizmo Support Team transitioned to Salesforce Service Cloud and Live Agent tools for providing email support. While there are a number of improvements that Salesforce has provided us to keep giving great support, upon initi...
  3. Change Email Address Invoice Is Sent To

    SurveyGizmo account administrators have the ability to update Account and Billing information including the email address invoices are sent to by accessing Account > Account Summary.
  4. Understanding Negative Logic Conditions

    Using negative logic conditions, such as is not exactly equal to, is not one of the following or is not answered, can be very useful when building logic or filters. Negative logic conditions can save
  5. Email Limits

    In order to continue to ensure good email deliverability, there is a limit of 10,000 email sends per month. To increase your send volume, contact your Account Manager or our Sales team.
  6. Disqualify Respondents Based on Location

    Perhaps your survey is targeted at an audience in a specific location and you want to restrict people outside of that location from taking the survey. SurveyGizmo gives you the option to create disqualify logic based on respondent location such a...
  7. Insert Videos into your Answer Options

    While SurveyGizmo does not offer a Video Select Question Type, videos can be added to answer options via an embed code. Once you have added your question you will need to obtain the embed codes for the videos that you want to use in your answer opt...
  8. Build Logic Based on Piped Options

    Option piping allows you to use the answer(s) (either those that were selected or left unselected) from a previous question as the answer options in a question on a later page.
  9. Using the Fixed Setting with Piping and Randomization

    The Fixed setting for answer options in SurveyGizmo allows you to lock the position of an answer option or multiple answer options within a compatible question. The Fixed setting can be used in co...
  10. Remove Survey Title

    Go to the Style tab. Access the Text menu via the style sidebar. Next, expand the Text Options dropdown menu and uncheck the Show Survey Title checkbox. Apply Changes to finish.