New Articles

  1. Change Answer Option Order In Reports

    Looking to change the order of your answer options for a given question in your Report? Click Layout & Options located to the right of the element whose answer options you wish to reorder.
  2. Which Salesforce Field Should I Use With Each SurveyGizmo Question Type?

    Selecting the right SurveyGizmo question type for the kind of data you wish to gather on your survey is paramount. Making sure that you are connecting that question to the right type of field in your
  3. Why Can't I See My Survey On The Homepage?

    Sorting out why a given user in a multi-user account is not seeing a survey on their home page can be a tricky problem to solve. Fortunately, this problem is usually the result of one of two thing
  4. Using SurveyGizmo Surveys to Generate Content in KnowledgeOwl

    Are you using KnowledgeOwl to manage content? Or are you in the market for Knowledge Base software and looking for ways to generate content quickly? Using SurveyGizmo's Webhooks you can take cont...
  5. Record Date and Time

    By default, SurveyGizmo surveys record both the date and time the response was started and the date and time the response was submitted. These times are available in the time zone you specify for the application in Individual Responses and Export...
  6. Using a Facebook Tracking Pixel in Your Survey

    If you're promoting your SurveyGizmo survey via Facebook ads of course you'll want to track the success of this ad. You can do so using the Facebook Pixel.
  7. Allow Respondents to Download a Blank Copy of Your Survey

    When designing a survey you may want to include a blank copy of the survey for respondents to download before they get started. Follow these quick steps to set this up!
  8. Use a Different Survey Theme Per Share Link

    If you are using multiple share methods or links for your survey you can set different themes for each share link. This is a great way to target certain audiences with your look and feel. To use multiple themes in a single survey you'll need to...
  9. Multiple Themes, One Survey

    If you are using multiple share methods or links for your survey you can set different themes for each share link. This is a great way to target certain audiences with your look and feel. To use multiple themes in a single survey you'll need to...
  10. Why are my Send Email Action emails not arriving?

    When using a Send Email Action to send messages to your colleagues, your survey respondent, or other recipients, sometimes you'll find that the messages either don't arrive in their inbox or end up i