The Default Language for SurveyGizmo surveys is set to English, but you can change this at the survey or account level if you wish.
What Does the Default Language Do?
In order to understand default language, you must understand how SurveyGizmo decides what language version of the survey to display when a respondent accesses your survey.
By default, the language of all survey share links is set to Auto.
This means that SurveyGizmo will automatically detect the language preference the respondent has set for his or her browser. If a translated version of the survey matching that language is available, it will display the translated survey in that language.
Note: If there is no matching language translation available, SurveyGizmo will display the default survey language. See Changing Your Default Language below for instructions on customizing your default survey language.
Below is a table with more detail about how the default Auto language setting works. If you prefer not to use the Auto setting when sharing your translated survey check out our Share Options for Translated Surveys Tutorial to learn about your customization options.
|Available Survey Translations: An Example||Respondent's Browser Language Preference||Link Language Setting||Language Displayed to Respondent|
Changing Your Default Language
To change the default language at the account level (and all newly created surveys) go to Account > Summary > Account Defaults. Select the language for which you most commonly create surveys in the Default Project Language dropdown.
To change the default language on a survey-by-survey basis, within your survey go to Tools > Text & Translations and first add the language you wish to switch to. Then, on the home page of Text & Translations tool where your translated languages are listed, you can select the language you wish to set as default in the Default Language dropdown. This will override whatever language is set up in your account settings.
Important: Please note that when you work on the Build tab of your survey, any text that you add or edit is applied to your survey's Default Language as specified on your Text & Translations page.
Best Practice Tip
It is important to note when you change your default language, a translation for the former default language still exists (as seen in the image above).
If you change your default survey language after your survey is completely built out this shouldn't cause any trouble. However, if you continue to add questions and answer options after changing your default language, you will need to return to the Text & Translations tool and revisit the former default language translation to provide corresponding question titles and answer options; otherwise you could end up with blank question titles and answer options when this version of the survey displays. You can also choose to delete this translation if you wish.
Chinese (Hong Kong)
English (South Africa)
Spanish (United States)
— Bri Hillmer on 05/30/2018
@Laura: You can actually change the display of the language on the toolbar by "translating" it. If To do so, go to Text & Translations and go to each language translation and on the Toolbar tab each language will be listed. You can "translate" this to whatever text you wish to have display. Make sure you provide this text change for each language translation and you are all set!
SurveyGizmo Customer Experience Team