New Articles

  1. Billing FAQs

    The Billing section of SurveyGizmo is accessible to Account Administrator users. How often will I get billed? SurveyGizmo offers Annual Billing.
  2. Piping/Repeating FAQ and Troubleshooting Tips

    In SurveyGizmo, piping (sometimes referred to as repeating) allows you to use information collected in your survey at a later point in that same survey. Often, piping lets you efficiently tailor the survey experience to the specific respondent takin...
  3. Piping/Repeating FAQs and Troubleshooting Tips

    Piping allows you to use information collected in your survey at a later point in that survey. Piping lets you efficiently tailor the survey experience to the specific respondent taking the survey.
  4. Survey Building FAQs and Troubleshooting Tips

    SurveyGizmo's Build tab offers endless options for both creating and customizing your survey questions. Explore this FAQ for answers to commonly asked questions surrounding the Build tab.
  5. Individual Responses FAQs and Troubleshooting

    Find answers to common questions and explore troubleshooting tips concerning your survey's Individual Responses tab.
  6. Style FAQ and Troubleshooting

    Our look and feel options on the Style tab are pretty powerful and, fortunately, pretty easy to use. But, from time to time questions and issues arise.
  7. Recommended Header Image Size

    When including an image as part of your survey header on the Style tab we recommend the below image sizes.  Header Images - we recommend images files up to 750px wide and 200px tall. Banner Header Images - If you would like your header ...
  8. How do I keep my survey questions from auto-advancing/disappearing after answering?

    The one-at-a-time interactions, both desktop and mobile, will auto-advance single-select questions as you see below. We've set the one-at-a-time interaction as the default for mobile to decrease the
  9. Merge Codes in Translations

    In multi-language surveys if you plan to use merge codes to dynamically pull previous answers you'll need to make sure to use the title merge code in order to pull the correct language.  [question("title"), id="3"] ,...
  10. Survey Logic FAQ and Troubleshooting Tips

    SurveyGizmo logic features allow you to customize your survey for each respondent by dynamically showing survey content based on things like answers to previous questions within the survey, email campaign contact information, or URL variables. &nb...