The Section Navigator action allows you to group your survey into sections to make it easy for different respondents to complete different parts without interrupting one another! Using the Page Group settings to group your pages you can then use section navigator to have multiple people complete sections of the same survey response!
Say you need to query every district in your state, but each district needs to provide you with information from three different departments. You can use the section navigator to have multiple respondents fill out a particular section of the survey without being interrupted by the others and without having to navigate through pages not relevant to them!
Step 1: Set Up Your Page Groups
To get started you will be adding Page Groups to each page in your survey. The unique page groups are what display in the Section Navigator as sections. The same page group can be assigned to multiple pages in order to group them together.
As a best practice, we recommend that all pages in your survey are added to a group*. If you have a need for ungrouped pages, make sure that these are between page groups or after all page groups when using Section Navigator. An ungrouped page should not be in between pages that are part of the same group.
*There is one exception to this rule. The page that contains the Section Navigator Action (usually the first page in your survey) should not be added to a Page Group. This can cause issues during survey taking.
- To get started adding page groups click the pencil icon above a page and go to the Logic tab.
- Under Page Group select Create a New Group. Enter the Page Group Name of your choice in the text field that appears. When you create a new Page Group, the page will automatically be assigned to it. Remember to click Save Page. If you wish to assign a page to an existing Page Group, select it and save.
- (Optional) Treat this page as optional when calculating if a page group has been answered completed - For any pages that you'd like to set as optional, select this option and the page will not be required when evaluating response completion.
About Page Groups
- As you create new Page Groups, they will populate the Page Group list on other pages.
- Page Groups must be manually assigned on each page.
- Unchecking the Page Group on all pages removes it from the Section Nav list, but it will not remove the page group name from being listed in the Logic tab when editing a page.
- Each page can only be assigned to one Page Group.
- Page grouping does not show up in Reports or Exports.
Step 2: Set Up Your Section Navigator
Now that you have your Page Groups set up, it's time to create your Section Navigator action.
- Click Add Action on the page where you would like to add your Section Navigator. You can place this on any page, but we recommend the first or the last page (or both!).
- Select Section Navigator and give it a title (this is displayed to respondents).
- Select Include next to the page groups you would like to include in the section navigator.
- (Optional) You can also make these sections required by selecting the checkbox in the Require column.
- Customize the other settings as needed:
(Optional) Show Status
If you have this option turned on it will display one of the following statuses of the page group in the section navigator as respondents complete sections:
- Not Started: No one has begun answering the section yet
- Answered: Someone has started the grouped section but has not yet finished it. OR Someone has finished the section, but the questions were not required
- Finished: All required questions are answered
- Complete: All questions in the grouped section have been answered
(Optional) Allow Assignment
Check Yes, allow forwarding of sections to other people, to allow the main respondent to forward sections of the survey to other individuals via email. Fill out the Email Information fields below to set up the email message that is sent when a section is forwarded. Review the Forwarding Email Merge Codes section of this tutorial for information about how to display dynamic information in the email message.
Next Page
This option allows you to choose which page you'd like the respondent to go to after they finish their group section.
Forwarding Email Merge Codes
Inside of the Section Navigator action, if you decide to allow forwarding of sections to other people, you'll notice that the email message has a few merge codes. These codes will dynamically populate with the information described below when the email is sent.
- [question("from_name")]: This will pull information from the "Your Email" field that will appear inside your Survey's Section Navigator when someone clicks on "Assign checked sections to someone else via email" button.
- [question("section_name")]: This will pull the title of the Page Group Section your respondent is forwarding to their colleague.
- [survey("title")]: This will pull the title of the survey your Section Navigator is on.
- [question("sectionnav_link")]: This merge code will provide a unique link to the email recipient so they can pick up where they need to inside of the survey.
These merge codes will not work outside of this email action (except for [survey("title")] which is a global merge code).
What does it look like for respondents?
Respondents will see the following screen if you have the section navigator on your first page. Otherwise, they will see it once they reach the page with the section navigator.
What does the email that is sent to the invitee look like?
The email that is sent via the "Invite Colleague to Complete" is very simple and will provide the following information unless you customized it further.
FAQ
I copied my survey, will the Section Navigator action work?
As a best practice, we recommend not copying surveys with section navigator. This will ensure that section navigator actions work as expected.
Does the Section Navigator show up in Reports and Exports?
No, the Section Navigator is used specifically for multiple respondents to complete different sections of the response.
Can I invite multiple respondents to take different sections of the survey at the same time?
You sure can! Each "assistant" will have their own page path.
Can I use Preview or the Test tab to test?
Yes, however, if you use the Assign checked sections to someone else via email option, it will not be able to send a real link. In Preview and the Test tab, no survey link has been assigned. You can use preview and the Test tab to test that the email has been received.
I'm testing both admin and assistant functionality and it is not working, what gives?
When testing, you must use different browsers or computers if you are testing both the admin functionality and the assistant functionality.
Compatibility
We discourage the use of the following in combination with the Section Navigator:
- Question Repeating or Page Repeating
- Placing the Section Navigator action on a page with logic
- Section Navigator Actions are not compatible with the Question Library
As a best practice, we recommend that all pages in your survey are added to a group*. If you have a need for ungrouped pages, make sure that these are between page groups or after all page groups when using Section Navigator. An ungrouped page should not be in between pages that are part of the same group.
*There is one exception to this rule. The page that contains the Section Navigator Action (usually the first page in your survey) should not be added to a Page Group. This can cause issues during survey taking.
Admin
— Dave Domagalski on 02/22/2019
@AlyssaKlein: Thank you for your question!
I'm afraid that page groups cannot be shown/hidden based on answers to questions in the survey.
Having said that, I suggest discussing your goal with our Support team as they may have some suggestions based on your specific use case:
https://help.surveygizmo.com/help/surveygizmo-support-hours
I hope this helps!
David
Technical Writer
SurveyGizmo Customer Experience
— AlyssaKlein on 02/22/2019
Is there a way to only show page groups in the section navigator based on an answer from another question? i.e. I'd only like relevant page groups to show for the respondent, not all page groups. Thanks!
Admin
— Bri Hillmer on 09/11/2018
@Patrick: Unfortunately, this is outside the scope of our support.
This tutorial should help you get started:
https://help.surveygizmo.com/help/css-class-names
Specifically, this section covers how to find CSS selectors in order to apply custom styles:
https://help.surveygizmo.com/help/css-class-names#how-to-find-the-css-selector
You can then follow the section to apply styles to the existing selectors:
https://help.surveygizmo.com/help/css-class-names#adding-your-css-code
Alternatively, this is the kind of customization that our programming services team can help with for a fee. You can learn more here:
https://www.surveygizmo.com/programming-services/
I hope this helps!
Bri Hillmer
Documentation Coordinator
SurveyGizmo Customer Experience Team
— Patrick on 09/11/2018
@Dave, can you provide me a CSS template? I have novice level knowledge of programming. At the very least, I'll need to know what elements in the navigator action to be pointed to in the script for further tweaks. Thanks!
Admin
— Dave Domagalski on 09/05/2018
@Patrick: Thank you for your question!
I'm afraid that there is not currently a built-in option to change the default 'Answer' label.
This is something that at this time would require custom coding via JavaScript and/or CSS.
I'm sorry for the trouble!
David
Documentation Specialist
SurveyGizmo Customer Experience
— Patrick on 09/05/2018
How can I change the Action label "Answer" to something else, like "Explore"?
Admin
— Bri Hillmer on 08/29/2018
@Arthur: At this time pages need to be moved one at a time I'm sorry to say.
Thank you for checking out our documentation!
Bri Hillmer
Documentation Coordinator
SurveyGizmo Customer Experience Team
— Arthur on 08/29/2018
I'm looking for a way to break my survey into sections purely for my benefit, nothing to do with respondents. It would make it easier to move multiple pages (as a section) to somewhere else in the survey. Do you have anything like this?
Admin
— Dave Domagalski on 07/26/2018
@Becca: Thank you for exploring SurveyGizmo documentation content!
Not having access to the Section Navigator Action is likely a result of the plan/license that you are on.
The 'Available on these Plans & Licenses' section on the right-hand side of the article should allow you to confirm whether the license/plan that you are on provides access to Section Navigator.
Please don't hesitate to reach out to our Support team is there are any discrepancies!
David
Documentation Specialist
SurveyGizmo Customer Experience
— Becca on 07/26/2018
I don't seem have the Section Navigator action. What gives?
Admin
— Dave Domagalski on 04/03/2018
@Asia: Thank you for your questions!
1. Using Section Navigator, all sections are submitted as ONE complete survey response, not separate responses.
2. The designated contact can choose to complete the entire survey without designating assistants.
I hope this answers both your questions! If you do decide to use Section Navigator, we recommend testing out your workflow to make sure that it will work for you.
Best regards,
David
Documentation Specialist
SurveyGizmo Customer Experience
— Asia on 04/03/2018
Hello, for my employer's survey, we send a unique user ID and password to one designated contact's email address for each participating entity. When all sections of the survey have been completed, we want to track submissions using only the email address to which the survey link and login information were sent. However, we do recognize that it would be a benefit to our customers to have other individuals assist with survey completion (hence the interest in being able to designate "assistants"). My (actual) question (finally): if we set up a Section Navigator Action, will we receive separate responses from the assistants, or will all sections be submitted as one complete survey response once completed? I want to make sure I understand this clearly. Also, if a Section Navigator Action is used, can the designated contact choose to complete the survey without designating assistants? Thanks for your help!