The Standard Report automatically updates with new responses; this is one of the biggest advantages that the Standard Report has over the Legacy Summary Report.
Important Notes About the Data That Displays in Your Standard Report
- Old test data, that is, test data that was created prior to the release of the Standard Report (03/22/2015) will not display in your report.
- The initial indexing of responses might take a few moments. Click the link to View a Snapshot link if you simply cannot wait to jump in.
- Once your report has loaded, there will be a 1 to 5-minute caching delay on pulling new responses or edits to responses.
Updating Other Reports to Show New Responses
All of our other reports and exports do not automatically update in real-time as respondents submit responses, this includes the Legacy Summary Report, Profile Report, Comparison Report, Crosstab Report, and TURF Reports. However, we do have a way for shared links to reports/exports to update when they are viewed. Please note this will only work on shared links, not embedded reports.
If you share a link to a report, you can append &realtime=true to the end of the link and it will update when the link loads.
A link to a report would look like this:
To keep all customers' Reports and Exports running as smoothly as possible, there are some limitations:
- This will only refresh a report once every 15 minutes.
- If there is no new data it will not refresh, it will just show you the last run.
- If you have more than 20,000 responses, then realtime=true will not work.
- This only works on links to reports/exports, it will not work on an embed.
- The realtime=true variable will expire after 20 days if the link is not refreshed during that time. At that point, you will need to refresh the report/export manually in the application before you can use the realtime variable again.
Admin
— Dave Domagalski on 10/31/2019
@BIADMIN: Thank you for your question!
The Standard Report automatically updates with new responses and should certainly accommodate the number of responses that you are receiving.
Please don’t hesitate to reach out to our Support team if you are seeing any issues with this:
https://help.surveygizmo.com/help/surveygizmo-support-hours
I hope this helps!
David
Technical Writer
SurveyGizmo Learning & Development
— BIADMIN on 10/30/2019
We currently having over 20,000 Responses.But we don't expect more than 100 Responses on each refresh.Can we use Real time report to see most recent response
Admin
— Dave Domagalski on 10/08/2019
@Rebeca: Thank you for your question!
Assuming that you are sharing the report with someone who is not a user on your SurveyGizmo account, filtering is the best option to restrict the information that the user sees.
When a report is filtered, a report viewer is not able to customize those filters to change what information is shown in the report.
If this doesn't answer your question, please don't hesitate to reach out to our Support team to discuss further:
https://help.surveygizmo.com/help/surveygizmo-support-hours
I hope this helps!
David
Technical Writer
SurveyGizmo Learning & Development
— UnidosUS on 10/08/2019
HI! Is it possible to restrict the amount of information that a viewer sees when I share the report? I saw I can filter what is shown, but I think the report still allows them to pull up all the information from the survey.
Admin
— Dave Domagalski on 09/09/2019
@Francisco: Thank you for your question!
As long as all of the open links are associated with the same survey, any report that you create will by default include data collected via all the links.
I hope this helps clarify.
David
Technical Writer
SurveyGizmo Learning & Development
— Francisco on 09/09/2019
Hello, If i have several open link and i need a report,
that groups all these links. Cain i can manage this. Thanks
Admin
— Dave Domagalski on 06/27/2019
@Michelle: Thank you for your question!
A QR code is not considered an embed. You should certainly be able to share a scheduled report for a survey distributed via QR code.
I hope this helps clarify!
David
Technical Writer
SurveyGizmo Customer Experience
— Michelle on 06/26/2019
if a survey is distributed via QR code, is that considered an embed? I want to make sure I can schedule a shared report for this type of survey.
Admin
— Dave Domagalski on 04/26/2019
@Mandy: Thank you for your question!
The CSV/Excel Export option does not have a feature for exporting automatically when a new response is received.
Having said that, I think one option worth considering is the Webhook Action:
https://help.surveygizmo.com/help/survey-webhook
The Webhook Action allows you to send data to external databases in real-time.
I hope this helps!
David
Technical Writer
SurveyGizmo Customer Experience
— Edgar on 04/25/2019
Does SurveyGizmo have the capabilities to export automatically when a response is received and send to a database or SharePoint site?
Admin
— Bri Hillmer on 05/11/2018
@Barbara: Our reports do not have the functionality you describe.
Thanks for sending along your feedback!
Bri Hillmer
Documentation Coordinator
SurveyGizmo Customer Experience Team
— Barbara on 05/11/2018
Does a Standard Report include a feature where it shows when / how many responses were changed via administrator assistance?
Admin
— Bri Hillmer on 11/02/2016
@Maryalice: I apologize for the confusion! The Standard Report refreshes automatically. What that means is that new responses will be pulled every 15 minutes or so. The realtime=true is not required nor will it work for Standard Reports.
The realtime=true URL variable is still necessary for the Legacy Summary Report in order to pull new responses.
I hope this helps!
Bri
Documentation Coordinator/Survey Sorceress
SurveyGizmo Customer Experience Team
— Maryalice on 11/02/2016
@Bri I am confused by this string of comments. Do we still need to append the &realtime=true to deliver reports to others and have the report automatically refresh?
Admin
— Bri Hillmer on 08/15/2016
@Jessica: In the Standard Report this is no longer necessary. The report will update automatically each time it is accessed/refreshed within a 15 minute window!
Bri
Documentation Coordinator/Survey Sorceress
SurveyGizmo Customer Support
— Jessica on 08/15/2016
Hello - it seems with the new reports style the "&realtime=true" does not work. We use the real time reports all the time and now noticed that our reports links are working.
Admin
— Bri Hillmer on 06/30/2015
@Tracie: That's great to hear! Please do let us know if you continue to have trouble getting your scheduled reports to send!
Bri
Documentation Coordinator/Survey Sorceress
SurveyGizmo Customer Support
— Tracie on 06/30/2015
This is great as we have had problems with some people receiving the scheduled email but have no idea why. This way they can get the updated export themselves!
Admin
— Bri Hillmer on 05/14/2015
@Josh: Thanks for taking a look at our documentation and leaving comments! We don't actually have the realtime functionality available for embeds so this is a really clever workaround! Thank you for sharing!
Bri
Documentation Coordinator/Survey Sorceress
SurveyGizmo Customer Support
— Josh on 05/14/2015
I was able to successfully update an embedded report by setting up an scheduled email. The only issue then is that you are restricted by the frequency of the email updates, but if daily or less frequent updates will work for your particular situation this will work for you.
http://help.surveygizmo.com/help/article/link/share-email-and-schedule-a-report
When a scheduled email goes out, the report is automatically refreshed. You can send an email on a regular schedule up to 120 times.