Google Fonts: Why does my survey take a long time to load for respondents in China?

Many of the fonts available for your survey are provided using Google Fonts which is blocked in China. If you are using one of these fonts it will take awhile for the request to time out. 

As such, if you are deploying a survey that you expect folks in China to respond to it is best to use a web-safe font. To do so, go to the Style tab of your survey. For both the Header Text and the Body Text select one of the following:

  • Arial
  • Courier New
  • Georgia
  • Tahoma
  • Times New Roman
  • Trebuchet MS
  • Verdana

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