When a SurveyGizmo trial expires, your surveys and any collected data are stored. We'll even continue collecting data if you shared surveys with respondents while your trial was active. You surveys and responses will be available when you activate your paid SurveyGizmo account.
— Mike.cordeiro on 05/13/2020
@Diana: Thank you so much for your question!
One can cancel their account by clicking Account > Summary > Account Overview. From here, click Cancel Subscription in the Common Account Actions section. Follow the documentation below for more information on this:
https://help.surveygizmo.com/help/cancel-account
I hope this helps clarify!
Mike
Technical Writer
SurveyGizmo Learning and Development
— DIANA on 05/12/2020
Hello, I want to close my account, please your help
Admin
— Bri Hillmer on 10/17/2018
@Micheal: Happy to hear this helped you!
Bri Hillmer
Documentation Coordinator
SurveyGizmo Customer Experience Team
— Michael on 10/17/2018
Glad to know...thank you