Accessing SurveyGizmo from outdated browsers
We take security very seriously. Using an outdated browser, specifically a browser that does not support TLS (Transport Socket Layer) 1.2, exposes you to security flaws that put you, your data, and our system at risk.
If we have detected that you are using a browser that is affected by this update, you will see the below notification on the SurveyGizmo login page. You will need to install an up-to-date browser to continue using SurveyGizmo.
Note: At this time, this update will not affect your survey respondents.
Recommended Browsers for Application Use
We recommend using the latest versions of Google Chrome, Mozilla Firefox, and Microsoft Internet Explorer for the speediest experience using the SurveyGizmo application.
If you are using the SurveyGizmo application on a mobile device, we recommend using up-to-date versions of a built-in mobile browser such as Safari, Android, and IE for Mobile.
If you are using IE 9 or below and are not at liberty to update your browser, we recommend requesting that your IT department implement Enterprise Mode for the best experience. It is also worth noting that Microsoft has announced that starting January 12, 2016, older versions of IE are no longer supported:
Browser Support for Survey Taking
Survey taking is supported in all browsers. We support Android and iOS devices including Smart Phones and Tablets. We also test the survey experience on some additional devices including the Windows Nokia Lumina, the Amazon Fire tablet, and the Blackberry Playbook tablet.
SurveyGizmo supports all screen resolutions.
Other Requirements and Recommendations
Amazon Web Services Cloudfront
We load a number of resources from AWS Cloudfront. If your network is blocking this service you will likely run into trouble both when using the SurveyGizmo application and when responding to surveys.
The SurveyGizmo application requires cookies to function properly.
Whitelisting SurveyGizmo IP Addresses and Domains
Sometimes you may run into deliverability issues and may need to whitelist SurveyGizmo domains or IP addresses to help resolve this issue.
To access these domains and IP address just fill out our IP Address Request Form.
Users attempting to access SurveyGizmo (including survey taking) from within a U.S. sanctioned country will be blocked from doing so. This list currently includes:
- North Korea