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  1. Reactivate a Formerly Paid Account

    If you previously had a paid account, downgraded to a Free Plan, and now want to re-access your closed/archived surveys, follow the below steps.
  2. Survey Audiences

    SurveyGizmo partners with a third party to provide access to pre-confirmed, double-opt-in, recruited respondents. Respondent profiles are regularly managed.
  3. Log In to Your Account

    You can access the SurveyGizmo login page at You will log in with the email address/password combination that you signed up with.
  4. Test Your SMS Campaign

    We always recommend sending a test of each message in your SMS Campaign to ensure proper formatting before sending out to your full contact list.
  5. Unsubscribe from SMS Invites

    When you send a survey invite via SMS, the recipients of your text messages will be able to unsubscribe from receiving further messages from any campaigns in your account.
  6. Monitor SMS Campaign Contacts' Progress

    Once you've sent out messages via an SMS Campaign, you can monitor the progress of each message on the Delivery Statistics page which will have statistics for each message you sent.
  7. Send a Reminder or Thank You SMS

    Under the Campaign Designer step of your SMS Campaign, below the initial invite, you will have an option to add a reminder or a thank you message.
  8. Send Your Survey Via SMS

    A SurveyGizmo Short Message Service (SMS) Campaign allows you to send out your survey via text message to a list of contacts.
  9. Multiple Accounts With Same Email Address

    If you have accounts hosted across SurveyGizmo's various data centers (US, EU, CA), chances are that you use the same email address to log in to those accounts.
  10. Insight Canvas Custom Events

    Insights Canvas emits two custom events that you can listen for using JavaScript: load & update. Target these events in your JavaScript to make dynamic changes to your Insights Canvas elements.